welcome to cescoorissa.com
 
 
 
 
  Thift of Electricity is a Crime
 
Grievences
 
Quick Redressal of Customer Grievances
 
CEO personally hears all grievances when available at Headquarters irrespective of timings, usually 10 A.M to 12 Noon. In absence of CEO, Consumers are requested to meet SE who is available everyday.
 

CONSUMER'S SERVICES  IS THE MOTTO OF OUR ORGANISATION

WE SERVE OUR CONSUMERS IN A REFORMATIVE WAY

DAILY GRIEVANCE CELL OPERATION

AT CESU HEAD OFFICE

CUSTOMER SERVICES CENTERS.

CESU HELP LINE - - 0674-2542879

AT

BHUBANESWAR (Rasulgarh Square)

0674-2588465,0674-2588466

AND AT

CUTTACK (Bajrakabati Road)

0671-2433831, 0671-2433832
   
 

GRIEVANCE REDRESSAL  FORUMS ARE AVAILABLE AT CUTTACK, BHUBANESWAR & DHENKANAL. (DECISION WITHIN 45 DAYS OF WRITTEN COMPLAINT).

OMBUDSMAN, BHUBANESWAR AVAILABLE NEAR PANTHANIWAS.

 
YOUR CO-OPERATION HELPS US TO SERVE YOU BETTER
  


A customer grievance cell headed by Superintending Engineer(Grievance) operates in CESU Head Quarter office every day during 10 a.m to 12 noon (excluding holidays).

Apart from this system regular customer grievances are also being heard by field Superintending Engineers, Executive Engineers, SDOs, J.Es in their respective offices and the problems are sorted out. For customer awareness and responsibilities, regular advertisements are being published in local dailies.

GRIEVANCE REDRESSAL FORUM 
SL.
NO		 Designation Name
of
Officer		 Of
Tel		 Res
Tel		 Mobile Inter
com
1 BHUBANESWAR Sri N.K.Panda
(President)
 0674-2545686 2431010
 9437300511
  
Sri G.B.Patra
(Member)		   2502747
 9437229357
2 CUTTACK Sri R.R.Das
(President)		 0671-2322685 0671 - 2648899
 9437271365  
Sri P.C.Pattnaik (Member)   0671 - 2607458
  
3 DHENKANAL Sri K.K.Bhanja
(President)		 06762-227527 06762-223610 9861148626  
Sri B.K.Sahoo
(Member)		   06762-224218  
4 PARADEEP Sri K.B. Patra
(President)		 0671-2377071 0671-2446097 9437096397  
Sri P.K.Tripathy
(Member)		 0671-2377071 0671-2326616 9437268466
5 KHURDA Sri R.K.Rout
(President)		 06755-221529 0671-2328637 9861060153  
Sri R.Padhy
(Member)		 06755-221529 0674-2586754 9861417178
CESU - distribute lights to the lives





 
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